In 2007 over 51
thousand foreigners received treatment in Belarusian recuperation facilities.
About the same number of foreign tourists as spent their holidays in
recreational centres, tourist grounds and agro-farms. The average annual
occupation rate of Belarusian recuperation centres is 94.6 %, whereas in
Russia it is 76 %, said the Director of the Republican
Centre for Recuperation and Health Care of the Population Mr. Nikolay Mazur. To
improve its position at the CIS market
Belarus ran an advertising campaign in
Russia during the first quarter of 2008: an entire issue of
the Russian magazine “Kurortnyje Vedomosti” (Holiday Resort News) was dedicated
to Belarusian holiday resort companies. Now there are a total of 101 resort and
recuperation facilities in
Belarus.
The
popularity of Belarusian sanatoriums this year is greater than in the previous
year
The
majority of foreigners prefer to spend their holidays in sanatoriums: “Radon”,
“Energetik” (Grodno Oblast), “Bug” (Brest Oblast) and “Pridneprovsky” (Gomel
Oblast). Sanatoriums “Sosny” and “Priozerny”, as well as “Yunost”, near
Minsk are also extremely popular. The
majority of visitors are Russians however Lithuanians, Ukrainians, Poles and
Israelis also spend their holidays and come for treatment to Belarusian
recuperation centres.
“Unfortunately,
our sanatoriums are fully booked for the summer period”, has for quite a while
been displayed on the website www.belsanatorii.ru
. “We realized that people coming from
Moscow,
St. Petersburg,
Smolensk really enjoy the opportunity to
book a package holiday in our sanatoriums… We have clients from the Caucuses,
the Volga Region and even from
Kamchatka…” Those who are late for this season may only hope for
so-called ‘hot tours’, in case someone cancels a booking.
What attracts foreigners in
Belarus? First of all, low cost…
In
Russia, as well as abroad the cost of a package
recuperation holiday is a lot higher. Perhaps, their service is better and the
opportunities are wider, however the quality to price ratio in Belarusian
sanatoriums is rather reasonable in general. For instance, a single luxury room
with four meals a day and spa facilities in the rather prestigious recuperation
centre “Sosny” at
lake
Naroch would cost around 40 US dollars per
day and in the recuperation centre “Priozerny” – around 30 US dollars per day.
Moreover, the cost for Belarusian citizens and for the foreigners is the same.
A day in a sanatorium in the same class near
Moscow would cost 1.5 – 2 times more. In
Lithuanian Druskeninkai it would cost twice as much. That is probably the
reason why Lithuanians are second only to Russians in spending their holidays
in Belarusian recuperation centres this year. There are quite a few old-age
foreigners coming to
Belarus for health treatment. There are
also ‘special’ holidaymakers that move from one sanatorium to another all
summer. For example there is an old lady from
St. Petersburg, who has two apartments there, she
rents out the one in the centre for good money and spends half a year in
recuperation centres at
lake
Naroch. She is extremely happy with this
arrangement: she gets meals 4 times a day, enjoys the spa facilities and has
her room cleaned for her…
Another
favourable factor is the visa policy of neighbouring countries: Schengen visas
were introduced for
Lithuania,
Latvia,
Poland and
Czech
Republic. It is complicated and costly for
the CIS citizens to receive a Schengen visa therefore they choose to go on
holidays and for health treatment to a place requiring less effort.
From SPA procedures to ostrich farms
The
third reason for such popularity is the improvement of services in sanatoriums
and inclusion of very popular spa procedures. Just recently a luxury spa-centre
opened in sanatorium “Yunost” at the
Minsk sea. Some clients are attracted to
that place due to ‘psychological’ factors: they are not regarded as ‘ill’
rather as ‘relaxing’. Moreover, sanatoriums included tourist services, such as
excursions to
Minsk,
Mir
Castle, Belavezhskaya and Nalibotskaya
Pushcha. Sanatoriums around
lake
Naroch take their guests on tours around
the area and show them the beauties of local nature,
lake
Beloye and organize excursions to local
castles. They also develop new tourist routes, for example to an ostrich farm
in Luchai, where one can try the low-calorie meat of this exotic bird and ride
a horse or a pony.
Foreigners
learned how to plan their holidays, Belarusians, not yet
Another factor is that Russians
have already learned to plan their vacations in advance, while Belarusians have
not as yet, thinks Director of the Belarusian tourist portal www.holiday.by Andrey Barashko. Thus plane tickets are being booked four months in
advance and holidays are being planned around half a year in advance.
Belarusians usually plan only their holidays abroad in advance and if something
goes wrong they tend to think that they will always be able to find something
within the country. However recently they faced the reality of ‘no rooms
available’ – all tours were bought out or booked by Russians.
Quite a few Russian companies buy
out tours via so-called ‘hard block’, i.e. making a pre-payment. For example,
70 % of places in prestigious Belarusian recuperation centres and sanatoriums
were bought out by the Russian tourist companies around The New Year period.
Tourists are like a tide: ebb and flow
The
tourism industry has a global, international character and the tendencies of
exit and entry tourism are identical.
Holiday resort facilities do not mind the nationality of
their guests, whether they are Belarusians, Lithuanians or Russians. Classical
and typical marketing policy is being implemented by the sanatoriums, more
often they act as tour operators and service providers. That is why everything
is developing in a conventional market driven way, thinks Andrey Barashko,
Director of the Tourist Portal www.holiday.by.
The
main thing for sanatoriums to realize is that this demand of foreigners for
Belarusian recuperation centres would not last forever. Tourists and
holidaymakers are like a tide: ebb and flow. Everyone goes there where
something better is being offered at a lower cost. That is why Belarusian
holiday resort centres need to analyze the situation and reasons behind such an
influx of foreign tourists recently, then clearly identify competitive benefits
and develop in that direction. Thus, agro-farms, and so-called ‘green’ tourism in
Belarus already started losing clients: they have not
managed to provide adequate service at a competitive cost.
By
Ludmila Korsak
[email protected]