There
are many aspects to the field of tourism, but one of them demands special
attention and the introduction of a national advertising campaign provides a new
framework for discussion of actions and opportunities in this regard. Of
particular interest is the topic of rural tourism, and fitting this in to a
national programme which provides clear mechanisms for thinking and organising
activities at this level.
The transition
from tourist developments based on individual entrepreneurship to the design
and implementation of a national programme indicates planning on an appropriate
scale. One project was conceived and implemented at the level of individual
farmsteads, routes and attractions but could be replicated in the longer term
to cover the entire country. Tourism must also be considered holistically as an
integral component of the broader life and activity of the state, to which it
is dynamically linked while still retaining characteristics of its own.
Experience in the successful implementation of individual projects is not
sufficient for the development of a programme of national scale. The current
situation is now such that there is an accumulation of knowledge and skills in
respect of individual projects and western designs and prototypes which are
freely shared. However the proliferation of such experience, while valuable in
itself, is not sufficient for the development of tourism as an integrated sector
of the economy. In contrast the announcement of a National Programme for the
Development of Tourism, which includes rural tourism, is aimed precisely at
this task.
Belarusian Tourism: "Sovetikus"
The central
principle for such a programme is the question of what kind of tourism
Belarus wishes to develop.
Depending on the answer to this question the primary avenues for the promotion
of tourism can go in completely different directions.
The
BelarusianState when formulating its approach,
traditionally operates, in the spirit of Soviet examples:
·
Determined, ambitious, but inflexible modes of action. In fact problems are
addressed via a standard palette of reactions that do not stand up to close
scrutiny in regard of production difficulties or other essential pre-requisites
for developing a programme of national scale. Most issues are addressed using
“off the shelf” approaches developed largely on ideological, rather than
analytical grounds.
·
Low-cost, and reliant on enthusiasm (or rather on administrative resources)
regardless of necessary material, managerial and human resources. Since the
vertical operation of power in
Belarus
does not provide operational feedback, the needs and requirements for
maintaining tourism facilities are formulated in the same place where central
plans are devised. Examples of successful enterprises play a rather negative
role here as they show that it is possible to survive and break even without
any central support. This makes it feasible not to spend any extra funds, to
exploit the enthusiasm, and when this starts to wane, to applymethods of coercion.
· Standardization of action
and reliance on "view from above" indicators that affect only the
external accounting plan and do not reflect substantive performance.
Traditionally, all indicators are formulated quantitatively (the number of
estates, services, profit, etc.). In reporting there is no distinction between
those that invested in new ideas and experiments, and those that only formally
match specific standards. The latter, perhaps, would be deemed more successful,
as they do not incur additional costs and risks.
These
characteristics of the development programmes are self evident and all those
involved in tourism, observe and discuss this as a major problem. But behind
all these characteristics there is a more serious issue – the overall approach
to tourism development. This, in our view, is now a more important subject of
discussion.
Why is tourism
necessary?
When it is a question of which approach, or the
potential of a range of different approaches, the essential question is how the
tourism field in general and rural (agro-based, eco-and so on) tourism in
particular is viewed. It is obvious that the country has always considered tourism
as one of the points of development - that will enable the country to rise
toa new level. But the answer to the
question, what exactly can develop
tourism, has been less clear.
The state response to this question is:
“socio-economics”. In the absence of rich natural resources, tourism helps the
economy to raise revenue, creates jobs etc. and ultimately improves the general
standard of living. These are the terms of reference of government officials.
Investing in tourism is an investment in economic development (the size of
investment and a real willingness to invest - is a separate question).
According to this conceptual approach, the basic categories in which directions
of activity are described are also defined: development of infrastructure,
personnel selection, marketing of tourist services, etc. All of them thought considered
as a purely economic or administrative and managerial categories. So
infrastructure - roads, information networks, hotels or places of recreation
and equipment etc. Investment in infrastructure makes sense if it will pay,
however that pre-supposes that a tourist boom in
Belarus is really hindered by the
lack of roads and hotels. However, there is a suspicion that this is just a
stereotypical view of the constraints on development for the tourism sector and
does not address the core of the problem. For this, it is necessary to define
who the customer is and what is really missing from the customer's point of
view. Bearing in mind the nationwide programme, it is impossible to confine the
debate to individual views and case studies, the question touches upon how the
"customer" schedules his or her time, the structure of social
organization and lifestyle and so on.
Rural tourism – for locals, but not for all
The main clients for rural tourism worldwide are
residents of their own country, particularly those who lead a generally urban
lifestyle. This characteristic is the key to understanding the customer for
rural tourism. It is an overall lifestyle, rather than simple fact of living in
settlements termed “cities”, the organization of such a life may differ
markedly from life in rural areas. A change in lifestyle during a vacation is the
main factor that attracts such clients. Accordingly, to expand rural tourism
there must be at least two clear and distinct modes of living - urban and
rural, as well as the availability of sufficient numbers of people who live in
such a way.
In
Belarus,
despite 70% of the population living in urban areas, there is not really an
“urban lifestyle” in the usual sense, people live in units. In fact there is no
real rural way of life either. This is the result of deliberate policy of
Soviet authorities, and the continuation of this tradition by the Belarusian
state. It was and is intentional policy to erase the boundaries between urban
and rural areas and lifestyles and replacing them with a uniform substitute
where the principles of social organisation are founded on entirely different
ground. Without exploring this topic in detail, we can at least ask: How will
demands for infrastructure, which aims to develop the state program be assessed
if real customers do not currently exist? To ensure that this brings the
planned economic effect, such improvements would have to ensure tourism which
gave a profit regardless of market conditions. As a result, the programme will
mimic the traditional Soviet-governance action plans, based on supply side
demands.
Giving away what we don’t like ourselves?
In fact, an economic approach to the other types of
tourism (hunting, historical, etc.) leads to the same result. While this
attempts to make profitability "unnecessary". But this is just
because few people require such services. The economic benefits of tourism
arise only when what is proposed, has its own value in the eyes of the seller.
First we need for ourselves, for Belarusians, to preserve historical monuments,
areas of special interest, nature, etc., and then they can become interesting
for others through value placed upon them by the owners.
Are there other possible approaches to tourism, other
than purely economic ones? What else can develop tourism? Tourism can be viewed
not as a point of economic growth, but as a point of reconstruction and
development of the normal social fabric. Here, rural tourism becomes a
strategic mechanism for restoring life to rural areas. After all, development
of rural estates is not just a tourist business – but also a business in rural
areas, hence it supports new rural life (lost during the years of Soviet power)
and lives in rural areas. This is a way of life beyond both agriculture, and
peasantry. Given the constant need to reduce farm labour in the modern world,
this provides a new means of existence in the countryside - a chance for life
there to continue. Efforts are being made to rapidly re-settle agro-ravaged
villages via rural development programmes however the results are not
encouraging. The attractiveness of rural life is based only on consumer
sentiment and paternalistic people. Resettlement in rural areas is purchased by
guaranteeing a certain level of life: "free housing", work, etc.
The organization of eco and agro-tourism restores or
rather defines a new meaning and value for life in rural areas. The land,
territory, and all it contains – this is the new concern, and this creates a
business that can be transferred to descendants. We can say that this is one of
the few chances to rethink and re-value rural life. And the differences,
compared to the cities, are not defined in terms of different levels of life
but by special meaning and purpose.
In implementing this approach the basic categories
under which activities can be described have a different content. The
infrastructure of rural tourism - is not so much the logistical facilities, but
how to secure and support various ways of life: rural - urban, entrepreneurial
and peasantry. Manpower selection - not so much connected with the preparation
of personnel, but with the development of entrepreneurship as a vocation and
profession, etc. The very question of what could be “infrastructure” within
this approach is an issue that requires reflection and consideration.
Obviously, with
such an approach the question of economic efficiency moves from the national
level (the entire program), to the specific requirements of entrepreneurs -
whose economic success is the basis for the continuation of the project. State
revenue may begin to benefit when new, consolidated operational grounds are
established.
Such an approach requires a complete re-orientation
of the programme, but only this can make the tourist sphere in
Belarus
adequate by European standards and hence competitiveness in the market.
The question of pricing
In discussing the
introduction of a new national programme it is important to understand the
consequences of failure in this area. Knowing the price of failure serves as an
additional measure of responsibility and justification for the planning of each
project and even individual actions.
It is hard to
doubt that estates will be established in sufficient quantities, since a
national programme has been declared and aimed at the country's administrative
resources. But they may be inefficient, that is, not fulfilling their intended
purpose. What then? Without going into the economic calculations and trusting
the Ministry of Economy estimates -
Belarus will continue with an
inadequate budget and use only 0.05% of possible "tourist potential".
But it is clear that this does not undermine the country's economy. Failure
will have a greater impact in other areas. What will sprout like mushrooms will
be estates, farms and houses that will not receive tourists, but will
contribute to "the numbers" as part of the tourist infrastructure.
How is this part of the program? They will finally
discredit the principle of rural life.
In addition,
strangely enough, the evolving state program threatens to swallow and actually
destroy existing and successful examples of rural estates and farms, which were
able to establish themselves in the field of rural tourism. And although the
example of such estates is now used as an something to be emulated, in the
emerging field of rural tourism, they are alien element. They are incompatible
on basic principles and approach, as they were established (perhaps not fully
consciously) as hotbeds of a new way of life in rural areas. Will they survive
the standardized national program, this is the big question.
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